Summary

This document addresses work instructions on how to access employee messages for managers in Core.  Employees in some setups can send their managers a direct message from either ESS or ESSMobile. 

To Access Employee Messages from the Dashboard News Item

  1. When an employee sends a message, a notification will display on the Dashboard on the date it was sent.  Click on the Employee Message (Figure 1).

  2. The list of employees that have sent a message on that day will display (Figure 2).

  3. Click on an employee’s name and their Personal Information page will display (Figure 3).

  4. Click the page button and select Messages from list (Figure 4).

  5. The Messages page for the employee will open; click on the Pad icon to respond to a message.  A window will display for the manager to send a reply and the conversation will be logged on the Messages page (Figure 5).