Summary

This document includes directions on how to use callback punch in ESSMobile3.

Employees can be asked to be available to work during a span of time when they are not scheduled for normal work. Available-to-work time is represented as a special type of shift in the employee’s schedule referred to as an ‘on call’ shift.  If an on-call employee is asked to come to work while on call, their worked time is referred to as a callback shift. Callback time can be paid at a rate higher than the employee's normal rate and may also have a guaranteed minimum call-in shift length.

To Perform a Callback Punch in ESSMobile3

  1. Once logged into ESSMobile, tap the Punch In button (Figure 1).

  2. Tap Back To Work (Figure 2).

  3. Tap None in the Callback Selection section (Figure 3).

  4. Scroll to highlight Callback and tap Done (Figure 4).

  5. Add any optional notes and tap Save (Figure 5).

  6. Once an employee punches out, their callback hours will be added to their timecard (Figure 6).